Thanks to DIG IN DIP and Sharon Singer http://digindip.com/2013/03/31/5-things-diplomats-should-avoid-on-facebook/#!
March 31, 2013
Successful diplomats often become mini celebrities in the communities they serve. In addition to promoting their country’s interests and conducting diplomatic efforts using social media platforms, diplomats, being human, have their own personal Facebook, LinkedIn and Instagram accounts.
Senior diplomats often have a fan page, managed by embassy or consulate staff,
Obama Rejects Wearing Mickey Ears. Click on pic for full story
and for the most part, the fan pages or official twitter account act as another channel to amplify their country’s voice.
But for those managing their own personal accounts, the challenges are even greater.
Not to mention the hired employees serving their diplomatic mission who at times, forget that although it is their personal account and they are not the diplomats, it is public and their posts have an effect on the mission’s overall online presence.
A quick scan of junior diplomats and hired staff accounts reveals that they are not all aware that comments or opinions they would never express publicly in person should most definitely not be visible to all on Facebook.
Diplomats are human and as humans, they wish to share their thoughts and experiences with their families on the other side of the world.
Here are 5 recommendations based on a what I found in senior, junior and diplomatic staff I have been monitoring for the purpose of this post:
1. Keep your account public but make your personal pictures private or limited to family and close friends.
2. Do not like or comment on local politicians pages. This should be a given. Your professional account may certainly follow politicians as long as you follow all candidates equality and refrain from commenting, since this can and will be interpreted as showing active involvement in local politics.
3. As hard as it may be, avoid posting statements about your own country’s political figures, especially during election season, a time when the rest of the world may be taking a closer look at what is happening in your country.
4. If you are one of those diplomats who rightfully take advantage of being in new surroundings and enjoy spending your free time traveling, by all means, don’t hesitate to share your experiences, but be wise. You do not want to come across as ‘all fun and no work’ (sponsored by public funds).
5. It is truly wonderful to have a friendly working environment at your offices, but a line must be drawn somewhere and it better be Clear on Facebook. A trail of comments made by embassy staff and local community members on a diplomat’s photo wearing Mickey Mouse ears in Disney World from simply cute to absolutely ridiculous. Not to mention the long term managerial challenges you will face upon your return from your lovely vacation.
The best way to approach this all relies heavily on common sense and the constant thought that should always echo in your mind when representing something greater than yourself:
WOULD I ALLOW MYSELF TO BEHAVE THIS WAY OFFLINE?
The answer, multiplied by the combined sum of friends and followers on your personal and professional accounts should be enough to keep you from embarrassing yourself, your mission and your country.
[ct_toggle title=”About the Author”] About Dig in Dip Digging Deep into the challenges of the world of Digital Diplomacy sharon singer deputy managing director of new family, former director of public affairs and socail media at the israeli consulate in philadelphia. Social media guru Sharon Singer Photo by: Louiz Green Though there is yet an official definition or the term Digital Diplomacy, the challenges in conduction effective public diplomacy via social networks imposed on organizations and governments are clear and are constantly revealing themselves further on a daily basis. In this blog, I will attempt to map out these challenges, study cases, propose solutions and give tips based on my experiences in this fascinating growing field of study and practice. My name is Sharon Singer. As the Director of Public Diplomacy at the Consulate General of Israel to the Mid-Atlantic Region, I specialized in strategizing and conducting the mission’s diplomacy and outreach efforts utilizing social media. I traveled across the USA consulting organizations and speaking on numerous college campuses about digital diplomacy, social media and more. I have trained marketing professionals in various organizations and consulted companies seeking to improve their brand’s online reputation. Prior to that, I served as the Chief Training Officer of the IDF (Israel Defense Force) Foreign Relations and Strategic Planning Division as well as Head of the Operations Desk at the IDF’s Spokesperson’s Division, ending a 9 year military career at the rank of Major. I studied advertising in Tel Aviv where I live and work today as an independent social media marketing and PR consultant, specializing in digital diplomacy and place positioning. [/ct_toggle]