Category: Who is who in Digital and Public Diplomacy

The Personalization of Digital Diplomacy

In the early days of digital diplomacy, MFAs and diplomats viewed social media as linear communication tools. Diplomats believed that they could use social media to craft a message and directly disseminate it among online publics. Thus, social media was no different from other mass media such as the radio and television. Yet as the practice...

American public diplomacy is our country’s best foreign policy tool

At a time when disinformation and fake news corrupt communication channels, delivering the truthful and authentic American message is needed now more than ever. American public diplomacy, our nation’s outreach to peoples around the world, is the prime channel for communicating this message. It is essential to this country’s national security and should be vigorously championed...

Do you have questions for the Italian Ambassador to the US?…

On May 1, 2009, the White House becomes the first official Twitter account of a sitting President. It was followed shortly after by the Rwandan President Paul Kagame (May 15, 2009) and the South African Presidency (May 18, 2009): Welcome to the official Twitter page for the White House! — The White House (@WhiteHouse) May 1,...

Digital Diplomacy: are we the champions?

Last year, Israel’s Ministry of Foreign Affairs brought together an interesting bunch of people from around the world, and me, to discuss digital diplomacy.  I found myself speaking second on a panel.  The first speaker announced the publication of the Digital Diplomacy Review 2016, ranking foreign ministries around the world.  The United Kingdom was top. It...

A Day in the Life of Australia’s Ambassador to Afghanistan: Richard Feakes

 By Richard Feakes, Australia’s Ambassador to Afghanistan My day starts in the same way as any other Australian office worker — I reach for my suit, tie and shoes.  Only in Afghanistan, I have to add another layer — heavy body armour. All officers working in Australia’s Embassy in Afghanistan need to think about security all the...

Ivana Ristivojević: Prvi digitalni ambasador na svetu će biti Danac

Ministar spoljnih poslova Danske, Anders Samuelsen Photo: thelocal.dk Svako od nas se ovih dana u govoru susreo sa novim terminom „digitalni ambasador“ i zapitao šta on konkretno znači. Po čemu bi se digitalni ambasador razlikovao od običnog ambasadora? Koja bi bila njegova zaduženja? Odgovore na ova pitanja još uvek ne možemo potražiti u savremenim rečnicima ili...

“One citizen – one address”

“One citizen – one address”

Speech of Prime Minister Edi Rama at the meeting “One citizen – an address”, where the project on the national register of addresses was presented:   The truth is that there is no example more meaningful of the profound backwardness of Albania in terms of the state than the fact that Albania is the only country...

Albanian Ministry of Foreign Affairs launches E-Consulate App

 The Ministry of Foreign Affairs, in cooperation with Telekom Albania, organized the E-Consulate application promotional activity. This application comes in the framework of the MFA reform in the field of consular services. The E-Consulate application can be downloaded from Appstore and Playstore in any mobile device or tablet that has access to the internet and can...

MEA adopts Twitter Seva, aims to push citizen engagement ‘global’

With the deployment of Twitter Seva, the Ministry aims to ensure public service redressal in the most effective manner. Minister of State for External Affairs Gen VK Singh at the launch event. (Source: Twitter/Vikas Swarup)The Ministry of External Affairs Friday deployed Twitter India’s live customer service resolution solution, Twitter Seva pushing its citizen engagement to help...