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Sharing Sprint 14

With Sprint 14 now behind us, we wanted to share Baroness Martha Lane Fox’s opening speech, and the presentations and workshops given on the day.

sprint 14Martha used her talk to remind everyone how far we’ve already come in our mission to transform government services – and how hard the work left to do is. If you can’t watch the video you can read a transcript below.

 

The day then turned to digital public service showcases –  demonstrating how transactions like registering to vote, applying for a visa, tacking PAYE for employees, viewing your driving record or organising a prison visit have been transformed into digital services.

Workshops and talks

The parallel discussions were workshop focusing on specific topics – including an online identity panel discussion, a digital capabilities break-out session and a talk by Go ON UK about their work towards making the UK the world’s most digitally skilled nation.

Tom Read discussed fixing government technology, whilst Raphaelle Heaf lead a discussion on working with suppliers on the new Digital Marketplace in government.

The day concluded with a panel discussion on the topic of challenges and priorities for 2014.

We’ve included presentations from the parallel discussions below for those of you who couldn’t make it, or if you need a refresher:

Join the discussion on Twitter @GDSTeam, and sign up for email alerts.

You may also be interested in:

Looking back at Sprint 14

SPRINT 14 – Showcasing digital public services – simple, clearer, faster

Watch all of the action from SPRINT 13

Transcript:

(Applause) [0:00:07] Good morning. Can you hear me? Good morning. Last time I came to this building it was for a very, very high-glitz celebrity party and everywhere you turned you bashed into somebody who was on television. I can tell you this room is full of much, much, much more important people right now, so I feel very honoured.

I have a very small brain, as Mike knows, and I can only ever write three or four things on a piece of paper, which is why my report that kicked all of this off was very short [0:00:37] and why I’ve really only got a couple of things to say to you this morning, the first of which is a very heartfelt thank you, properly, a big thank you. It’s only one person saying, “Thank you,” but I’m speaking on behalf of the millions of people that use Government services every day and who have seen a massive leap forward in how easy it is to use them.

I still get a thrill, because I’m slightly tragic, when people say to me, “Did you know that it’s really much easier to look up…?” whatever it is online, your driving licence [0:01:07] or do something. I say, “Yes, I did actually; I think it’s brilliant.” It’s fantastic when I get tweets or I hear from people round the world who cannot believe what GOV.UK has done. I can’t even go near the Design of the Year Award; that was just completely awesome. Thank you; thank you from me but thank you also for all the people who are finding that Government surprises them. That’s quite an extraordinary thing to have achieved.

The second thing, which I’m sure many of you are aware, is that this year is [0:01:37] the 25th anniversary of the invention of the World Wide Web. At the risk of sounding like a terrible namedropper, when I was talking to Sir Tim Berners-Lee, inventor of the World Wide Web, in case you didn’t know, and my close personal friend – not really (laughter) – he said to me that… I asked him about this year and what was happening and he said, understandably, that he was a bit embarrassed. He didn’t really want to go there, but the Americans were building him a sort of tribute park and they were doing some enormous thing to say, “Well done for inventing the World Wide Web.”

It [0:02:07] got me thinking and I was thinking, “What the hell are we doing? We are his home country,” so I’ve been on a kind of mission to make sure that the UK recognises Tim’s amazing achievement. Actually when I stand here – and I was thinking about [it] this morning – you guys can help me, because I don’t think there could be a better testament to his invention than Government, one of the most important forces in UK society and economy, embracing the Web in the way that he wanted, making it open, making it [0:02:37] inclusive, making it transparent, making it available to all people at the best possible quality.

It’s in your gift to continue what Tim started. What an incredible position to be in, to be able to lead the world in how Government thinks about the delivery of its services, going back to that original spirit that Tim had when he produced his first paper about the World Wide Web, which I’m sure many of you know he handed to his boss and his boss wrote on the top, [0:03:07] “Vague, but interesting.” (Laughter)

This is not vague and what you are doing is certainly interesting. On behalf of Tim, please continue on this journey, because the UK has an opportunity to continue to be world leading. We’re doing lots of exciting things in the technology space, but it’s not easy and it never stops. I think maybe the weather today is quite a good sign for all of this; it’s a bit of a struggle, it’s quite hard, you think, “Can I be bothered?” You’ve got to carry a lot of things, you maybe fall over – I [0:03:37] definitely fall over – but it’s worth doing and worth continuing.

The final thing I want to say to you is please don’t be dispirited if the journey is a bit more bumpy this year. “Keep calm and carry on,” in the words of the mugs and posters that seem to be all over the place these days. This is the hard bit. I so remember in Lastminute.com when people would come up to my desk and go, “It’s just not the same any more.” I’d say, “What do you mean?” and they said, “It’s just not the [0:04:07] same; you don’t stand on a desk, and we don’t have cake on Fridays, and you don’t have lots of fuck-ups from customers in the middle of the night.” I’m like, “No, exactly; we’re growing up, we’re becoming more professional.”

Sure, you lose some stuff over here, but you gain a lot over there, the potential for real scale change being one of the most important. Everybody goes through the teething pains, there are always bumpy bits in the road, but it requires absolute commitment and total clarity to keep going. That’s what I think this next year is [0:04:37] going to be about.

If you ever ask me back in the future, then it would be amazing to look back and say, “This really was the year when we moved from Government thinking, ‘That’s all quite interesting over there’ to this being a proper paradigm shift in how things are done.” That, to me, is what I was trying to urge Francis to take on when I wrote my report. Of course, in a much more profound way, that was what Tim was trying to do when he invented the World Wide Web.

I’m serious – 25th birthday of the Web; I cannot think of a better [0:05:07] birthday present than Government delivering on its promise of much more open, much more inclusive, much better services. Thank you, really, for everything that you’ve done and for everything that I know you’re going to do this year. Have a fantastic day, thank you (applause).

 

Istraživanje: Čovjek tokom života u prosjeku godinu dana provede na Facebooku

Američki magazin “Time” ranije je objavio istraživanje prema kojem prosječna osoba u svijetu dnevno na društvenoj mreži Facebook provede 17 minuta

twitter-facebookFacebook danas slavi 10. rođendan što je bio povod da novinari Anadolu Agency (AA) istraže koliko jedna osoba u prosjeku proveden vremena na Facebooku tokom svoga životnog vijeka. Prema istraživanju AA, prosječna osoba tokom svoga života od 75 godina samo na Facebooku provede skoro jednu godinu, odnosno 319 dana.

Američki magazin “Time” ranije je objavio istraživanje prema kojem prosječna osoba u svijetu dnevno na društvenoj mreži Facebook provede 17 minuta.

Prema tim podacima, prosječna osoba na Facebooku mjesečno provede 510 minuta, a godišnje 6120 minuta vremena, odnosno 102 sata.

Ako se uzme podatak da osoba u prosjeku živi oko 75 godina života, onda se dobije podatak da svaka osoba u prosjeku tokom svoga životnog vijeka na Facebooku provede tačno 7650 sati, što čini 319 dana.

S druge strane, povodom obilježavanja 10. godišnjice, Facebook će za svojih 1,23 milijardi korisnika pripremio novu opciju nazvanu “Look Back” pomoću koje će svi korisnici moći pregledati svoju digitalnu prošlost na toj društvenoj mreži.

Inače, “Look Back” bi trebao predstavljati sentimentalno iskustvo te korisnicima omogućiti da pogledaju kratki film o svome životu na Facebooku ili pak kolekciju svojih fotografija.

“Bilo je to nevjerovatno putovanje i zahvalan sam što sam učestvovao u njemu. Fascinantno je posmatrati kako ljudi Facebook koriste da bi izgradili prave zajednice i pomogli jedni drugima na toliko načina. U sljedećoj deceniji imamo priliku i odgovornost povezati sve i nastaviti služiti zajednici”, izjavio je Mark Zuckerberg, izvršni direktor i osnivač popularne društvene mreže Facebook.

(Anadolija)

Alec Ross

From Wikipedia, the free encyclopedia
Alec Ross
Alec Ross Teaching at Oxford

Alec Ross at Oxford Internet Institute on November 7th, 2013
Born November 30, 1971
United States Charleston, West Virginia, U.S.
Education Northwestern University
University of Bologna, Italy
Occupation Senior Adviser on Innovation to Secretary of State Hillary Clinton
Employer U.S. Department of State

Alec Ross (born November 30, 1971) was Senior Advisor for Innovation to Secretary of State Hillary Clinton for the duration of her term as Secretary of State, a role created for him that blends technology with diplomacy.[1] As Secretary Clinton’s “tech guru,”[2] Ross led State Department’s efforts to find practical technology solutions for some of the globe’s most vexing problems on health care, poverty, human rights and ethnic conflicts, earning him numerous accolades including the Distinguished Honor Award. In 2010 Ross was named one of 40 leaders under 40 years old in International Development,[3] and Huffington Post included him in their list of 2010 Game Changers as one of 10 “game changers” in politics.[4] He is also one of Politico’s 50 Politicos to Watch as one of “Five people who are bringing transformative change to the government.”[5] Foreign Policy magazine named Ross a Top Global Thinker in 2011.[6] Profiled in 2011, Time Magazine describes how Ross is incorporating digital platforms into the daily lives of U.S. diplomats and his support of programs to train activists in the Middle East.[7] Time Magazine also named Alec Ross one of the best Twitter feeds of 2012.[8] In 2012, Newsweek named Alec to their Digital Power Index Top 100 influencers, listing him among other “public servants defining digital regulatory boundaries,”[9] and the TriBeCa Film Festival awarded Ross a Disruptive Innovation Award.[10] Alec Ross is recipient of the Oxford Internet Institute OII Award 2013 [11]

He is currently working on a book,[12] as well as serving as an advisor to “investors, corporations, institutions, and government leaders.”[13]

Background

Ross grew up near Charleston, West Virginia.[1][14] In the seventh grade, he moved to Rome for a year to live with his grandfather, the commercial minister at the American embassy.[15] He returned to Italy to attend the University of Bologna in his junior year of college and is fluent in Italian.[16]

After graduating in 1994 from Northwestern University with a B.A. in history,[16] Ross moved to Baltimore as a Teach for America corps member, where he taught low-income middle school students. Ross and his Teach for America program were featured in a three-part Baltimore Sun series.[1][14][17]

Ross taught for two years and then accepted a position as special assistant to the president of the Enterprise Foundation, which develops affordable housing across the country. He focused on developing business, technology and fundraising strategies.[18]

In 2000, he co-founded the nonprofit One Economy, a global nonprofit that uses innovative approaches to deliver the power of technology and information about education, jobs, health care and other vital issues to low-income people.[1][14] During his eight years at One Economy, it grew from a team of four people working in a basement to the world’s largest digital divide organization, with programs on four continents.[16] While at One Economy, he wrote “A Laptop in Every Backpack” with Simon Rosenberg.

Obama Campaign and Transition

During the 2008 presidential campaign, Ross played a key role in developing then-Sen. Barack Obama’s far-reaching technology and innovation plan.[19]

After joining Obama’s presidential campaign in 2006, Ross was charged with coordinating hundreds of policy advisers—including high-tech titans like Google chief executive Eric Schmidt, academics like Harvard law professor Lawrence Lessig, nonprofit leaders and investors.[1]

As an early, prominent supporter of Obama’s from the technology sector,[20] he often served as a surrogate for the Obama campaign to the scientific and technology communities.[21][22]

21st Century Statecraft

In April 2009, Ross was tapped to join the State Department. As Senior Advisor on Innovation, he successfully advocated for new digital diplomacy tools.[23] He is spearheading the “21st Century Statecraft” initiative[24] and led Civil Society 2.0, a program to educate and train grass-roots organizations around the world to create Web sites, blog, launch text messaging campaigns, and build online communities.[25] Speaking to digital diplomacy’s promise, Ross told The American Prospect, “If Paul Revere had been a modern day citizen, he wouldn’t have ridden down Main Street. He would have tweeted.”[24]

Through his work at the State Department, Ross institutionalized ways to use Web video and social networking sites to extend statecraft.[26] In 2009 he told U.S. News and World Report, “It’s about how can you reach large numbers of people who otherwise would be difficult to impossible to reach.”[27] Ross argued that governments using interactive communications technologies can be more creative and responsive in how they enable people to engage directly with each other and with other countries.[28]

Alec Ross increased citizen involvement in State Department efforts with technological tools — creating text messaging codes to raise money for refugees and enabling mobile banking around the world.[5] Ross also drove efforts to aide other countries through digital development initiatives like wiring schools, adding wireless capacity to public works, text-message reminders to HIV patients, and leap frogging communities from cash culture to mobile banking.[24] During the Libyan uprising, Alec drove the State Department’s efforts to “restore communication networks in rebel-held territories such as Benghazi, working with the late Amb. Chris Stevens, to fight the Internet blackout imposed by Libyan leader Muammar al-Qaddafi.”[29] Ross’ team also “provided communications technologies to opposition members in the Syrian border areas and trained NGOs on how to avoid the regime’s censorship and cyber snooping.”[29]

In the eastern Democratic Republic of Congo, Ross visited with former militia members in demobilization camps to learn about ways to get current militia members to quit fighting.[2] He worked to implement a State Department outreach program based on their suggestion to use radio to communicate with fighters who are hiding out in the bush. Ross also put together a mobile banking program for soldiers who haven’t been paid in years, empowering them with the ability to securely transfer money and save through accounts over cellphones.[25]

Ross was a vocal critic of efforts by nations to control or surveil the internet. In March, 2013 he explained: “Many Middle Eastern countries, Russia, China and others I believe, are going to take an increasingly aggressive stand to try to control the Internet.”[30]

In addition to concerns over countries increasing surveillance capabilities, Ross highlighted cases where businesses prioritized profit motives over the potential harms of technologies. In 2011, he publicly “criticised the developers of internet surveillance equipment who were willing to sell their services to repressive regimes and allow governments to censor their citizens.”[31] He also “lashed out” against organizer of surveillance technology conference for condoning sales to authoritarian governments. Ross tweeted “With all due respect, Mr. Lucas, people are tortured + there can be life/death consequences to sales of these products.”[32]

Ross’ “overt support of subversive technology” outraged authoritarian leaders,[33] and he has confronted governments, including Russia, about Internet Freedom.[34]

His last day serving as a Senior Advisor with the U.S. Department of State was March 12, 2013. In an announcement published on Facebook and Twitter Ross said he would focus on two writing projects, a book and a movie, as well as “engage as advisor to investors, cororations, institutions and government leaders to help them undrestand the implication of macro factors emerging at the intersection of geopolitics, markets and increasing disruptive network technologies.”[35]

Personal

Ross met his wife, Felicity, in Houston where they were preparing for Teach for America.[15] They live in Baltimore and are the parents of 3 children.[1][14]

Publications

Articles

  • 2013: Alec Ross. Light Up the West Bank: Want to reinvigorate the Middle East peace process? Start with 3G. Foreign Policy.[36]
  • 2012: Alec Ross. How connective tech boosts political change. CNN.[37]
  • 2011: Alec Ross and Ben Scott. 21st Century Statecraft. NATO Review.[38]
  • 2010: Alec Ross. Internet Freedom: Historic Roots and the Road Forward. The SAIS Review of International Affairs Volume 30, Number 2, Summer-Fall[39]
  • 2007: Simon Rosenberg and Alec Ross. A Laptop in Every Backpack with Simon Rosenberg. NDN Globalization Initiative.[40]

References

  1. ^ Jump up to: a b c d e f “Diplomatic Efforts Get Tech Support,” Washington Post, April 6, 2009. [1]
  2. ^ Jump up to: a b “Hillary Clinton’s Tech Guru on 21st Century Statecraft,” BusinessWeek, November 2, 2009. [2]
  3. Jump up ^ “Meet the 40 Under 40”. DevEx. Retrieved 17 November 2011.
  4. Jump up ^ Huffington, Arianna (16 September 2010). “Announcing HuffPost’s 2010 Game Changers”. Huffington Post. Retrieved 17 November 2011.
  5. ^ Jump up to: a b Politico Staff. “The game changers”. Retrieved 17 November 2011.
  6. Jump up ^ “The FP Top 100 Global Thinkers”. Foreign Policy. December 2011. Retrieved 1 December 2011.
  7. Jump up ^ Gustin, Sam (2 September 2011). “Digital Diplomacy”. Time Magazine. Retrieved 17 November 2011.
  8. Jump up ^ Staff (March 21, 2012). “The Best 140 Twitter Feeds of 2012”. Time Magazine. Retrieved 22 March 2012.
  9. Jump up ^ “Digital Power Index”. Newsweek. June 24, 2012. Retrieved 1 July 2012.
  10. Jump up ^ Dale, Austin (April 3, 2012). “Tribeca to Honor Justin Bieber, Edward Burns and Others with Disruptive Innovation Awards”. Indie Wire. Retrieved 21 March 2013.
  11. Jump up ^ “Oxford Internet Institute Honours Internet Pioneers, John Seely-Brown, Alec Ross, Max Schrems and Galaxy Zoo Co-founder, Chris Lintott”. Oxford Internet Institute. October 24, 2013.
  12. Jump up ^ “Alec Ross on `21st Century Statecraft’ Diplomacy”. Bloomberg. 14 March 2013. Retrieved 17 March 2013.
  13. Jump up ^ Ross, Alec. “Alec Ross Facebook Timeline”. Retrieved March 17, 2013.
  14. ^ Jump up to: a b c d ZALESKI, ANDREW (February 2013). “The New Statesman”. Baltimore Style. Retrieved 21 March 2013.
  15. ^ Jump up to: a b “Technology Sage; Charleston Native Joins Clinton as Senior Adviser on Innovation,” Charleston Gazette, April 19, 2009. [3]
  16. ^ Jump up to: a b c Conconi, Chuck. “WL Feature: Alec Ross, Digital Diplomat”. Washington Life Magazine. Retrieved 17 November 2011.
  17. Jump up ^ “Teaching Corps Recruit Steps into Baltimore’s Different World,” Baltimore Sun, September 7, 1994. [4]
  18. Jump up ^ “Innovator Alec Ross Joins State Dept.,” National Journal, April 6, 2009. [5]
  19. Jump up ^ “Hillary Clinton Launches “21st Century Statecraft” Initiative by State Department,” TechPresident, May 13, 2009. [6].
  20. Jump up ^ “Tech Leaders Announce Support for Barack Obama,” USA Today, November 15, 2007. [7]
  21. Jump up ^ “AAAS Works to Raise Science Visibility in 2008 Campaign,” Science Magazine, April 25, 2008. [8]
  22. Jump up ^ “The Science of Government,” The Guardian, February 18, 2008. [9]
  23. Jump up ^ “The Creative List: New Media,” Washington Life, November 8, 2009. [10]
  24. ^ Jump up to: a b c “The Next Diplomatic Cable,” The American Prospect, July 27, 2009. [11]
  25. ^ Jump up to: a b “Technology for diplomacy: A chat with State’s Alec Ross,” Washington Post, November 6, 2009. [12]
  26. Jump up ^ “Obama’s Geek Squad,” Wired, June 18, 2009. [13]
  27. Jump up ^ “Hillary Clinton Turns State Department Tech-Friendly,” U.S. News and World Report, June 15, 2009. [14]
  28. Jump up ^ “P2P2G: The rise of e-diplomacy,” Politico, June 4, 2009. [15]
  29. ^ Jump up to: a b Rogin, Josh (14 March 2013). “Tech guru Alec Ross leaves the State Department”. Foreign Policy. Retrieved 21 March 2013.
  30. Jump up ^ Nebehay, Stephanie (7 March 2013). “China, Russia seek greater control of Internet, U.S. says”. Reuters. Retrieved 21 March 2013.
  31. Jump up ^ Wilson, Cherry (2 November 2011). “Clinton adviser makes Twitter attack on surveillance equipment firms”. The Guardian. Retrieved 17 November 2011.
  32. Jump up ^ Greenberg, Andy (2 November 2011). “State Dept Official Calls Out Surveillance Gear Marketer On Human Rights”. Forbes. Retrieved 17 November 2011.
  33. Jump up ^ Ferenstein, Gregory (4 April 2011). “Hillary Clinton’s Senior Tech Advisor Talks “Radical” Global Citizenship”. Fast Company. Retrieved 17 November 2011.
  34. Jump up ^ Englund, Will (28 October 2011). “Russia hears an argument for Web freedom”. Washington Post. Retrieved 17 November 2011.
  35. Jump up ^ Howard, Alexander (12 March 2013). “Exit Interview: Alec Ross on Internet Freedom, Innovation and Digital Diplomacy”. Huffington Post. Retrieved 21 March 2013.
  36. Jump up ^ Ross, Alec (18 June 2013). “Light Up the West Bank: Want to reinvigorate the Middle East peace process? Start with 3G.”. Foreign Policy. Retrieved 25 June 2013.
  37. Jump up ^ Ross, Alec (June 20, 2012). “How connective tech boosts political change”. CNN. Retrieved 6 February 2013.
  38. Jump up ^ Ross, Alec; Ben Scott (2011). “21st Century Statecraft”. NATO Review. Retrieved 17 November 2011.
  39. Jump up ^ Ross, Alec (Summer–Fall 2010). nternet Freedom: Historic Roots and the Road Forward. The SAIS Review of International Affairs 30 (2). Retrieved 17 November 2011.
  40. Jump up ^ Rosenberg, Simon; Alec Ross (1 May 2007). “Rosenberg”. NDN Globalization Initiative. Retrieved 17 November 2011.

80% Of UK Twitter Users Will Watch The Winter Olympics (Says Twitter) [INFOGRAPHIC]

80% Of UK Twitter Users Will Watch The Winter Olympics (Says Twitter) [INFOGRAPHIC]

More than eight in 10 Twitter users in the United Kingdom say that they will watch at least some of the 2014 Sochi Winter Olympic Games, reveals a new study from Twitter.

Additionally, 54 percent said that they would likely go on to tweet about the Games over the fortnight in which it takes place.

Check the visual below for more stats from this research, which was conducted using Twitter UK’s proprietary insight community. *

80% Of UK Twitter Users Will Watch The Winter Olympics (Says Twitter) [INFOGRAPHIC]

* Whatever in blue blazes that is.

(Source: Twitter. Sochi image: Singulyarra / Shutterstock.com.)

Chocolate is produced by children who have probably never tasted it

Regardless of what kind of chocolate you prefer, you should know the harsh truth about its origins.

Cacao, the plant from which is produced the first cocoa and then chocolate, is being picked by minor children, usually so poor that they have never had the chance to taste chocolate in their life.

Screenshot YouTube video | @FreelyGiveTruth2

These children work illegally as pickers in Latin American, the Ivory Coast and other countries where this plant is grown. Here is a documentary that shows the dark side of the chocolate:

 

10 zanimljivosti koje niste znali o Twitteru

Bez obzira na to da li redovno tvitujete ili ne, bar jedan od ovih deset neobi?nih podataka sigurno ?e vas iznenaditi.

Beta / AP Photo/dpa, Soeren Stache

10. Zbog jednog la?nog tvita iz pro?le godine svojevremeno su za tren prodate akcije u vrednosti od 130 milijardi dolara.

U spornom tvitu bilo je navedeno da je predsednik Barak Obama ozbiljno povre?en prilikom eksplozije u Beloj ku?i.

9. Prvi objavljeni tvit poti?e iz 2006. Godine. Njegov autor je D?ek Dorsi, jedan od suosniva?a mre?e, koji je jednostavno napisao: “upravo pode?avam svoj twttr”.

Twttr je ina?e bilo jedno od prvobitnih imena namenjih ovoj mre?i, a u igri je ?ak bio i naziv Friendstalker.

8. U 2009. Godini Danijel Najt Hajdin postao je prva osoba koja je krivi?no gonjena zbog tvitovanja.

On je ?eleo da pokrene “rat protiv vlade SAD” i uz to je pretio da ?e policajcima se?i glave.

7. Ha?tag #Nowthatchersdead zavarao je mnoge da pomisle da je peva?ica ?er preminula (Now that Cher’s dead).

Me?utim, ha?tag se odnosio na smrt ?uvene biv?e birtanske premijerke Margaret Ta?er. (Now Thatcher’s Dead.)

Sli?na zabuna desila se i prilikom promocije albuma Suzan Bojl, kad je njen tim osmislio ha?tag #Susanalbumparty. (Mnogi su umesto “Susan Album Party” ha?tag protuma?ili kao “Sus Anal Bum Party”.)

6. Bile su potrebne ravno tri godine, dva meseca i jedan dan da bi se prikupilo prvih milijardu tvitova.

Danas se vi?e od milijardu tvitova objavi svakih 48 sati.

5. Twitter mo?e da predvidi pojavu gripa i sli?nih epidemija i na?in njihovog ?irenja, tvrdi studija koja je analizirala 167.995 tvitova.

Tvitovi koji govore o bolesti u ovoj studiji kori??eni su kako bi se uo?ila pojava gripa, i to je bio uspe?an postupak u 9 od 11 ameri?kih gradova koji su bili deo istra?ivanja.

4. Twitter trenutno vredi oko 30 milijardi dolara.

Ipak, ova dru?tvena mre?a nikada nije bila neposredno profitabilna kao ?to se o?ekivalo, a u 2013. je zabele?ila gubitak od 645 miliona dolara.

3. Mnogi koriste Twitter u svrhu besplatne promocije, ali i zarade. Reper 50 Cent je tako zaradio 5 miliona dolara nakon ?to je ohrabrio svoje pratioce da kupe akcije kompanije HH Imports.

Naravno, deo kompanije HH imports bio je u vlasni?tvu 50 Centa.

2. Svaki tre?i korisnik interneta u Saudijskoj Arabiji aktivno koristi Twitter. Taj procenat od 33 posto je svetski rekord.

Pore?enja radi, u SAD taj procenat internet korisnika koji koriste i Twitter iznosi 11 posto.

1. Holandska porno glumica Bobi Eden obe?ala je javno da ?e seksualno zadovoljiti svih svojih sto hiljada pratilaca ako Holandija 2010. pobedi u finalu Svetskog prvenstva u fudbalu.

Na ?alost brojnih njenih pratilaca, Holandija je u samom finalu prvenstva izgubila od ?panije.

This Week On Twitter: Social Share Buttons Rated #1, Social Customer Service Tips, Pay With A Tweet

This Week On Twitter: Social Share Buttons Rated #1, Social Customer Service Tips, Pay With A Tweet

Need a little weekend reading?

We’ve compiled our top ten Twitter stories of the week, which includes news that social sharing buttons have been rated the top tactic by digital marketers, 3 tips for effective social media customer service, a new feature that allows you to book and pay for your flight via Twitter and Facebook, the rise of social media in e-commerce and 5 tips for great social content.

Here are our top 10 Twitter stories of the week.

1. Twitter, Facebook, Pinterest Buttons Rated Most Effective Social Media Marketing Tactic [STUDY]

Eight in ten digital markets say that social sharing – adding Twitter, Facebook, Pinterest and other social networking icons to their product pages – is somewhat or very effective for increasing conversions from consumers, reports eMarketer, citing data from Adobe.

2. 3 Tips For Effective Social Media Customer Service [INFOGRAPHIC]

Over the last few years there’s been a huge shift towards using platforms such as Twitter and Facebook for customer service, with one in three social media users preferring to contact companies via these channels than over the phone.

3. KLM Royal Dutch Airlines Introduces Payment Via Twitter And Facebook

Picture the scene: you’re looking to travel somewhere nice for your vacation, and you’re using Twitter to search out good ideas from friends and contacts. You find the perfect place, but, oh… you have to leave Twitter to actually book your flight, like some kind of savage. Not no more. KLM Royal Dutch Airlines has developed a method of payment which enables customers using Twitter or Facebook to book or rebook a flight, make a seat reservation, or to arrange extra baggage, can now pay through these channels.

4. The Rise Of Social Media In E-Commerce [INFOGRAPHIC]

Did you know that 75 percent of socially-generated e-commerce sales in 2013 came from Facebook, Twitter and Pinterest? Indeed, a majority of consumers now use social media to guide their purchases, with four in ten going on to purchase an item in-store or online after sharing it on Facebook, Twitter or Pinterest. When you consider that U.S. consumers are tipped to spend an eye-opening $327 billion online in 2016, well… you do the math.

5. 5 Tips For Great Social Content [INFOGRAPHIC]

So you want to be a success on social media? You need content your followers will want to share. Here’s the good news: great ideas can come from anywhere, and they arrive all the time.

6. Over 10,000 Tweets A Day Contain Racial Slurs [STUDY]

A think tank estimates that there are approximately 10,000 tweets per day that contain racial and ethnic slurs – which amounts to 1 in 15,000 total tweets.

7. The @SochiProblems Twitter Account Has 100k More Followers Than The Official @Sochi2014

The Sochi Olympics have been blowing up on Twitter, with athletes tweeting horror stories and journalists tweeting… pretty much the same. With all of the negative attention, it’s probably no surprise that a parody Twitter account is making waves. What might be surprising is just how polite – and popular – the account is.

8. Twitter Testing Photo Heavy, Facebook-A-Like Profile Redesign

Have you seen the new Twitter? No, not that new Twitter. That’s so four weeks ago. This new Twitter. You know, the one that looks a bit like Facebook.

9. Esurance’s $1.5M Twitter Contest Paid Off, Saw 200K Entries In First Minute

Amid the hype and excitement of the Super Bowl (and, increasingly, the Super Bowl ads), Esurance made a bold move: They bought the ad slot immediately following the game, and saved a cool $1.5 million. Not to let this “spare change” go to waste, the company launched a Twitter contest, with one lucky Twitter user who tweeted the #EsuranceSave30 hashtag winning the entire $1.5 million pot. This week, the company handed out the cash – and shared the amazing social media statistics that this contest generated.

10. The 3 Types Of Twitter Tools Every Marketer Needs To Know

If you’re only tweeting from Twitter.com, you’re in for a nice surprise – there’s a whole suite of tools, apps and software out there that can take your Twitter marketing to the next level.

Did you know we have a newsletter? Sign-up to receive a daily digest of all things Twitter, sent straight to your inbox. Click here to sign up for the AllTwitter Newsletter.

(Twitter image via Shutterstock.)

EU Court of Justice rules hyperlinks don’t infringe copyright

The Court of Justice of the European Union has ruled that websites linking to copyrighted material are not breaking the law.

The court said that website owners do not need to seek permission of copyright holders to link to freely accessible material on another website, even if the material looks like it is being hosted on the site providing the link.

The significant legal decision was given as part of requested advice to the Court of Appeal in Svea, Sweden, where a news aggregation website, Retriever Sverige, is under fire for linking to material by local newspapers, radio, and other media.

The Göteborgs-Posten newspaper claimed that Retriever Sverige should have asked for permission before linking to its articles and pushed for financial compensation.

Communication contention

The issue of contention was EU law on communication, and whether or not linking to articles constituted an act of communication, which would violate laws that state that authors hold exclusive rights in this area.

The court found that hyperlinks do count as an act of communication, but that they do not violate the law unless they open the content up to a new audience.

If material is already freely and publicly available on the web, as is the case with the material on the Göteborgs-Posten website, a link to this website does not introduce the content to a new public, since anyone with access to the internet was already part of the audience Göteborgs-Posten was targeting.

It would be different if Retriever Sverige linked to material behind a paywall, as this would open the content up to readers, the wider non-paying public, not already targeted by the newspaper.

“The Court concludes from this that the owner of a website, such as that of Retriever Sverige, may, without the authorisation of the copyright holders, redirect internet users, via hyperlinks, to protected works available on a freely accessible basis on another site,” the court said.

The Swedish court must now decide on the case, but the Court of Justice’s recommendation will likely be used to dismiss the lawsuit. It will carry the same weight in similar cases throughout the European Union.

Via PCWorld

  • Did the UK just abolish copyright?

Industry voice: Protecting the future of the internet

In 2013 the issue of Internet privacy was thrown into the spotlight, with the revelations that some governments have actively sanctioned certain spy agencies to intercept user data. These actions clearly go against the internet’s founding principles of openness and freedom.

These principles are part of why and how the Internet has grown into an incredible tool that continually changes lives and connects people around the world.

It’s difficult to imagine how many of the last 30 years’ worth of achievements in education, health, art and science would have been possible without the Internet to support innovation and share knowledge.

It’s natural that the Internet community has railed against the government sponsored intrusion. Indeed, some of the world’s biggest technology companies have spoken on the need to protect the privacy of Internet users – Apple, Microsoft and Google are just some of the companies supporting the Global Government Surveillance Reform group.

They are calling on governments around the world to tackle this issue and reform current policies that leave the privacy of Internet users at risk from data monitoring.

Protecting your own privacy

Although privacy on the Internet is proving to be a challenging issue, there are some things people can do to protect themselves.

While it’s true that individual citizens have limited resources, it is worthwhile for everyone to invest a little time to encrypt their data. This would mean that the resources required to monitor all citizens would increase exponentially and make the task of examining all Internet traffic far more difficult.

Think of it in this way: if everyone in the world drove around in armoured cars, a lot of effort would have to be spent breaking into each and every car, without any guarantee of there being anything inside worth taking.

Similarly, if everybody encrypts their data, it would help to deter others from the effort involved in monitoring and decrypting it. Of course, the ideal solution is still that the monitoring of user data itself ceases immediately.

It would be terrible if people were afraid to use the Internet because they thought their privacy would be violated.

After all, privacy should be cherished and respected. It’s even counted as a fundamental human right in many countries. Over the last 30 years, society has benefitted immeasurably from the Internet, which has helped break down barriers and bring people closer together.

We should never lose sight of the Internet’s founding principles and ideals, and push stakeholders at every level to respect them. The Internet needs to continue to operate with as much freedom as possible to help increase innovation. Without trust and cooperation, the Internet simply cannot function, and that would be detrimental to our global society.

  • Axel Pawlik is the Managing Director of the RIPE Network Coordination Centre (RIPE NCC). He has worked in the Internet industry for over 28 years.

French and German leaders to discuss anti-US comms network

Germany’s chancellor, Angela Merkel, has revealed that she will be entering discussions with French President Francois Hollande with a view towards a Euro-centric communication network.

The network would see data from Europe channelled away from US servers to prevent unauthorised access.

Merkel has been a proponent of greater data protection in Europe recently following damning reports that mass surveillance had been carried out by the US National Security Agency in Germany.

According to reports released by NSA whistleblower Edward Snowden, Merkel’s own mobile phone was also hacked.

Deep discussion

Government surveillance is a sensitive topic in most German circles, in part down to the heavy-handed snooping carried out by East Germany and, earlier, under Hitler. Merkel, in a podcast, decried companies like Google and Facebook for basing their operations in countries with such low data protection.

Merkel told journalists that the discussions would revolve around increasing security for European citizens by building a pan-European communications network, Reuters reports.

It is understood that Paris agrees with Berlin’s proposals and that both governments are in deep discussion over the matter.

  • German government to be sued by hacking group
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